How can I change my booking?
lou
Last Update 8 months ago
Tickets can be transferred to another date or a credit issued to your account if requested 14 days or more before the scheduled performance date for all shows booked directly on the Hot Water Comedy Club website only that still have availability.
This is only valid for regular weekly events at Hot Water Comedy Club and excludes external events and tour shows, unfortunately these are none transferable and can not be cancelled.
To request a booking change please contact us and ensure you include the new date/time you wish to book and the your preferred seat numbers if your new event is allocated seating. Alternatively please advise if you would prefer us to credit your account so you can rebook at your own convenience.
Please be sure to check availability of the event you wish to move to before hand by visiting the website; if the system doesn't allow you to add the required amount to the basket then it is unavailable and we are unable to change to this event.
Refunds cannot be given for any events.
If you have purchased the optional extra ticket insurance then you would need to contact ticket plan directly to make a claim provided that your claim is eligible as it is an separate company.
The rules regarding transferring tickets for other venues or solo tour shows may be different than our own so be sure to check these before purchasing.
For any further assistance please see our full terms and conditions page.