My date of birth (DOB) isn't being accepted during checkout

Paul B

Last Update 9 days ago

Please enter your DOB exactly how it shows in the example box before you start to type. 


The correct format is DD/MM/YYYY


The most common reason this doesn't work is because people are entering the year of birth or not using the (/)  to separate.


EG. 8th January 1986 would be entered as 08/01/1986

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