Do you allow carers to attend for free?

We offer free carer tickets for those attending to support eligible individuals at our Hot Water venue only. This offer is not applicable to external or charity events and is subject to availability and is only valid when accompanying the individual for whom the carer support is required. 

For most events at Hot Water Comedy Club, which are unreserved standard tickets, to claim a carer ticket, simply purchase the required number of standard tickets minus the carer ticket. Once your transaction is complete, message us here your request, and we will add your carer ticket to your existing booking.

For events with package tickets (bronze, silver, gold), where a seating plan displays different price options, the lowest bracket/standard ticket will be offered as a free carer ticket. If you and your party wish to purchase a higher-priced ticket, the price of the carer ticket will be the higher ticket price minus the standard ticket price. In this case, purchase your required ticket(s) at checkout along with your carer ticket and then contact us. We will refund the difference back to you.

To prevent fraud, we have implemented measures to ensure that this scheme is not abused and may require evidence to support fans' requests. Valid ID must be presented upon entrance; failure to do so may result in refusal of entry or require you to purchase a standard ticket.

Accepted forms of ID include:

- Entitlement to Disability Living Allowance (in the form of a letter or the actual Allowance book)

- Attendance Allowance or Carer's Allowance letter of award

- Incapacity Benefit books or a letter notifying the recipient of the benefit

- Blue Badge

- Registration card for visual impairment (BD8 or Certificate of Visual Impairment)

- UK Carer Card

- Recognized Assistance Dog ID Card

- Credibility’s Access Card with +1 symbol

Please note that a free carer ticket is only eligible for bookings made directly via our website.